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Catering Admin & Venue Liaison

Are you highly organized, client-focused, and passionate about creating seamless event experiences? We are actively hiring a Catering Admin & Venue Liaison to join our team and serve as a vital bridge between our catering operations and venue coordination. The ideal candidate is detail-driven, calm under pressure, and confident when working with clients, proposals, and event logistics.

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This role plays a crucial part in keeping both our internal teams and our clients aligned throughout the planning process. From tastings and proposals to final event execution, you’ll be the go-to person for clear communication, timely follow-up, and ensuring nothing slips through the cracks. We value professionalism, initiative, and a high level of personal accountability. If you enjoy a fast-paced environment and thrive on creating order and clarity behind the scenes, this position could be a great fit.

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PLEASE NOTE: This position is officially employed by LaRue Culinary, the exclusive catering partner endorsed at our venues. While the Catering Admin & Venue Liaison will work closely with staff from both Chateau Nouvelle and Sandlewood Manor, we are assisting LaRue Culinary in the hiring process for this role.

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KEY RESPONSIBILITIES: 

  Tastings:

  • Conduct tastings with clients to help them select the best menu options

  • Accurately record client selections and preferences

  • Create customized proposals based on client’s chosen menu items

  Proposal Management:

  • Create, update, and maintain detailed client proposals.

  • Assign account executives to clients and ensure proper follow-through.

  • Supervise adherence to proposal and employee accountability standards.

  • Streamline and update the proposal process using CRM software.

  • Collect payments from clients and ensure timely processing.

  Client Management & Communication:

  • Respond promptly to clients via email, phone, and text to ensure a high level of customer service.

  • Provide timely and accurate internal responses through email, phone, and text to keep all parties informed.

  • Ensure seamless communication between the kitchen, account executives, and other departments.

  Venue Communication:

  • Gather and distribute essential event details between the catering team and event venues.

  • Act as the primary point of contact for both the venue and catering teams, ensuring smooth event coordination.

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QUALIFICATIONS:

  • Great verbal and written skills

  • Previous experience in catering, event planning, or administration preferred

  • Excellent organizational and communication skills

  • Ability to manage multiple projects and deadlines effectively

  • Strong attention to detail and problem-solving skills

  • Proficiency in software like Event Temple or similar event management platforms is a plus

  • Ability to work independently and as part of a team

  • Ability to multi-task and work in a fast-paced environment​​​​

 

SCHEDULE:

  • Laptop & Phone Provided

  • Flexible work environment (Partially Remote)

  • Opportunity to work with a dynamic team in the catering and event industry

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SCHEDULE:

  • Full-Time

  • Tuesdays to Saturdays (flexible hours, weekend availability required)

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COMPENSATION:

  • Salary commensurate with experience

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HOW TO APPLY:

Please submit your resume along with relevant portfolio links, previous works, or writing samples to Hiring@SandlewoodManor.com 

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Chateau Nouvelle is an equal opportunity employer committed to diversity and inclusion in the workplace. We welcome applicants from all backgrounds to apply.

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